Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Sandra usually responds to messages within 4 hours .
Nach Absenden des Reservierungsantrags erhält der Besitzer eine Nachricht, dass Sie sich für die Wohnung interessieren. Von diesem Moment an hat der Besitzer 24 Stunden Zeit Ihnen den Antrag zu genehmigen oder abzulehnen.
Die Wohnungsbesitzer werden sich vor allem für Ihr Profil interessieren. Deshalb ist es gut, alle nötigen Informationen anzugeben, ein neues Foto beizufügen, oder sogar ein Video aufzunehmen. Damit gewinnen Sie für den Besitzer an Attraktivität und dieser genehmigt Ihre Reservierung mit größerer Wahrscheinlichkeit.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
Dank der Vermittlung des Mietverhältnisses über FLATIO brauchen Sie keine Angst zu haben, dass der Vertrag für Sie ungünstig wäre. Unsere Verträge sind so geschrieben, dass Sie in Ruhe und ohne jegliche Sorgen wohnen können! Einige Besitzer bevorzugen ihre eigenen Verträge, die aber so gestaltet sind, dass sie unseren Bedingungen entsprechen.
Ihre Zeit ist kostbar. Aus diesem Grund haben wir unserer Plattform eine virtuelle Besichtigungsoption hinzugefügt, damit Sie einige der auf Flatio gelisteten Mietobjekte bequem von zu Hause aus sehen können.
Wenn für die von Ihnen gewählte Unterkunft keine virtuelle Tour verfügbar ist, können Sie Kontaktieren Sie den Vermieter und fragen Sie ihn, ob er bereit ist, Ihnen eine persönliche Führung durch die Mieteinheit zu geben.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
Unfortunately, we encountered an issue with bedbugs. It was horrible and seriously spoiled our stay. Sandra called pest control several times, but it only provided temporary relief. My wife had bites all over her body and had to use a lot of essential oil to try and repel the bedbugs, but it didn’t help much. We really suffered from the bedbugs and I hope Sandra did a thorough extermination with effective chemicals after we left. We even had to check out one day earlier because of this problem (unfortunately, we couldn’t leave sooner as there were no other available places to stay).
The location is good; however, there are a few drawbacks. First, a lot of drug-addicted homeless people constantly hang out right under the windows, making noise at night, smoking a lot. The worst part is that they urinate under the windows, making it impossible to open them without smelling the odor (no mention of constant smoke). On the other hand, they are mostly harmless as long as you don't interact with them, and there are some incense sticks in the apartments to help with the smell. Besides this, the location is perfect. It’s close to all tourist spots, well connected to other parts of Lisbon, and there are many good restaurants nearby.
One last thing to note: the apartments are located on the second floor, with no elevator, only a narrow and steep stairway. Thanks to Sandra, we were able to lift our big bags; otherwise, I doubt I could have brought them up alone.
It's in the city center, right on the edge of the highly touristic pedestrianized zone. You have all the restaurants and attractions nearby. However, since it’s a big city center, there are a lot of homeless people who may ask for money, urinate, and constantly smoke.
If you like pastries, you should visit Pastelaria Suíça and Pastelaria Bairro Alto Hotel. You can have a great time at the hotel lounge, relaxing from the hot weather and the hustle and bustle of the city.